For the trade
The flooring subcontractor who doesn't blow up your schedule.
A hardwood flooring contractor for builders, remodelers and interior designers across the Valley. One named contact, hardwood only, and crews who understand that a delayed floor delays six other trades.
We arrive when the schedule says
This is the first thing, not the fifth. On a trade project the delivery date matters more than the board, because everything after flooring is waiting on it.
Flooring sits late in the sequence, which means it inherits every delay ahead of it and gets blamed for every delay after it. Baseboards, paint touch-up, final clean and walk-through all queue behind the floor.
We plan around acclimation and slab moisture rather than pretending they do not exist. A floor rushed in before the slab is ready is a callback three months later, and on a build that callback lands on your warranty rather than ours.
What that means in practice: we tell you the real date at the quote, including the acclimation days, and we would rather decline a slot than take one we cannot keep.
We can pick up someone else's mess
If you are mid-project and the flooring trade is not working out, this is a call we have taken before.
In 2023 a couple in the middle of a whole-house remodel had to fire their original flooring company for shoddy work. We took over at the floor-levelling stage, re-levelled the entire house, and completed the wood flooring and baseboards on a schedule that had already been wrecked by somebody else.
The honest part: a takeover costs more per square foot than starting clean, because we have to assess and often redo what is underneath before we can stand behind what goes on top. We will tell you what we can warrant and what we cannot before we quote, not after.
Rafal's crews took over the job at the floor levelling stage, re-levelled the flooring in the whole house and perfectly completed the install of wood flooring and baseboards while on a very tight schedule. Rafal literally rescued what could have been a disastrous install by another well known flooring company.
Rainer & Marie v. M. · whole-house remodel · more reviews →
The detail work that shows in photographs
Undercut walls, floating wall boards, flush transitions into brick and stone, floor outlets planned rather than improvised, herringbone, stairs across mixed subfloors.
The Windy Walk Estates case study is the clearest example of what that means in practice: hardwood set into a floating wall board, an undercut curve in the drywall, and a contrasting transition straight into brick.
For builders and remodelers
- Supply and install from one company - no gap between the material supplier and the installer to argue across
- Slab preparation included - grinding, levelling and moisture testing, plus dust-contained tile removal on remodels
- Baseboards and trim in scope, not left for the finish carpenter
- Written, itemized estimates - the thing clients consistently say ours does better than the alternatives
- One point of contact for the whole job, on the phone rather than in a ticket queue
For interior designers
Your client needs to see and touch the floor, in the right light. We pull a curated set against your spec - species, width, texture, sheen, color - rather than sending a generic case, and we bring them to the client's house or meet you both at the showroom outside normal hours.
Because we only sell hardwood, we can tell you honestly which board will hold a particular stain, which texture will survive the client's dogs, and which sheen stops a west-facing great room looking like a skating rink at four in the afternoon.
Bring us in early
The cheapest moment to solve a flooring detail is at the drawings stage. Wall undercuts, threshold heights, slab flatness specs, where the floor changes direction and how it meets tile - all of it is trivial on paper and expensive once the drywall is up. We will look at a set of plans without charging you for it.
Questions we get from the trade
What's your lead time from order to install?
For stock lines on the wall, usually one to two weeks from order to the first day on site. Special-order and long European plank runs four to eight weeks from the mill, and we tell you which bucket a product is in before you spec it rather than after. Acclimation days sit on top of that and are not negotiable - a floor laid before it has matched the house is a callback on your warranty, not ours.
How many crews can you put on a job?
Enough for a whole-house remodel or a custom build, not enough for a 200-unit multifamily block. We are deliberately small and we would rather tell you we are the wrong fit than take a job we cannot staff properly. If the schedule needs parallel crews across several rooms, say so at the quote and we will tell you honestly whether it works.
Will you hold a date when the schedule slips upstream?
Within reason, and we will tell you the limit when you ask rather than on the day. Flooring sits late in the sequence, so it inherits every delay ahead of it. What we will not do is take a slot we cannot keep, or start on a slab that is not ready because the calendar says so.
Do you carry insurance and workers' comp?
Yes. Certificates go to your office before anyone is on site, and we are used to general contractors' compliance requirements. Tell us what your carrier needs named and we will have it issued.
Can you take over a job another contractor started?
Yes, and we have. The honest part is that a takeover costs more per square foot than starting clean, because we have to assess and often redo what is underneath before we can warrant what goes on top. We will tell you what we can stand behind and what we cannot before we quote.
How do you handle punch-list items after closing?
Rafal walks the job before it is called finished, which catches most of it. Anything that comes up afterwards goes to the same phone number, not to a ticket queue, and we come back. That is easier for everyone than arguing about whose scope a threshold was.
To start: call or text (602) 535-1214 and ask for Rafal, or send the details through the contact form with "trade" in the subject. Useful to include: project address, approximate square footage, target dates, subfloor type, and whether the client has already chosen a product. Showroom at 10801 N 24th Ave, Suite 112, Phoenix - out-of-hours viewings for your clients by arrangement.
Got a project on the board?
Send the plans, the square footage and the dates. We'll tell you straight away whether we're the right fit - including when we're not.